Frequently Asked Questions

We specialize in wedding photography and videography, portrait sessions, graduation photos, event coverage, commercial work, content creation, and professional video production. Our services are tailored to capture your unique story and moments.

Yes, we serve clients throughout Kenya. For events outside Nairobi, additional travel costs may apply depending on the location and distance. We're happy to discuss travel arrangements for destination weddings and events.

We blend artistic vision with modern technology to create striking, timeless visuals. Since launching in April 2024, we've focused on high-quality content creation that captures stories, moments, and creativity with a uniquely Kenyan perspective.

Absolutely! We offer comprehensive packages that include both photography and videography services. This ensures consistent style and seamless coordination throughout your event.

Our pricing varies based on the type of service, duration, and specific requirements. Wedding photography starts from KSh 50,000+, graduation photos from KSh 8,000+, and other services are quoted based on your needs. Contact us for a detailed quote.

We recommend booking as early as possible, especially for weddings and major events. Popular dates fill up quickly. For the best availability, book 3-6 months in advance for weddings and 2-4 weeks for other sessions.

To secure your date, we require a signed contract and a 50% deposit. Your date is not reserved until we receive both the contract and deposit payment.

We accept bank transfers, M-Pesa, and cash payments. Final payment is due before or on the day of your event or session.

Yes, we can discuss payment plans for larger packages. This is especially helpful for wedding clients who want to spread payments over several months.

Coverage time depends on your package. Wedding packages typically include 8-12 hours of coverage. For other events, we offer hourly rates and can customize coverage to your needs.

Yes, we always bring backup cameras, lenses, batteries, and memory cards to ensure your event is captured without any technical interruptions.

While extremely rare, if an emergency prevents us from attending your event, we have a network of professional photographers who can cover your event to ensure your memories are still captured.

Absolutely! We encourage shot lists, especially for family photos and specific moments you want captured. We'll review your list before the event to ensure we don't miss anything important.

For events lasting 8+ hours, we do appreciate being provided with a meal. This helps us maintain energy levels to capture your entire event professionally.

Delivery times vary by service: Wedding photos take 4-6 weeks, portrait sessions 2-3 weeks, and event coverage 3-4 weeks. We provide sneak peeks within 48-72 hours for most events.

All images and videos are delivered through a secure online gallery where you can view, download, and share your content. You'll receive an email with access instructions once your gallery is ready.

Yes, we offer rush delivery services for an additional fee. Rush delivery can reduce standard timelines by 50%. Contact us to discuss your specific timeline needs.

The number of photos depends on your service and event duration. Wedding packages typically include 500-800+ edited photos, while portrait sessions include 50-100+ images. All photos are professionally edited.

We typically only provide professionally edited photos as they represent our artistic vision and quality standards. Unedited photos may be available upon special request and additional fees.