Privacy Policy

1. Introduction

ZAN E-lite Visuals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photography and videography services, visit our website, or interact with us through various channels.

2. Information We Collect

3. How We Use Your Information

• Providing photography and videography services
• Processing bookings and payments
• Communicating about your projects and events
• Delivering final photos and videos
• Marketing our services (with your consent)
• Improving our website and service quality
• Complying with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent: For portfolio display or marketing purposes
• Service providers: Third-party vendors who assist in our operations
• Legal requirements: When required by law or legal process
• Business transfers: In case of merger, acquisition, or asset sale

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage systems, encrypted data transmission, and limited access protocols.

6. Your Rights

Under Kenyan data protection laws, you have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Restrict processing of your information
• Data portability
• Withdraw consent for marketing communications

7. Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Photos and videos are typically retained for 2-5 years unless otherwise specified in our service agreement.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.